Tips & Tricks
Be Patient and Save Often
- Entering data and navigating in a web-based environment is dependent on many variables. Make sure to save often so you don't lose data already entered. Be patient when waiting for the next page to load. Clicking a button more than once may cause the system to stop processing and end your session.
Do Not Use Browser Navigation
- Once inside the application, do not use the back or forward buttons in your Internet browser. Doing so may cause data to be lost or may log you out of your session. Use the navigational buttons and hyperlinks on the application pages to get from one place to another.
Do Not Attach Word 2007 Documents
- At this time, Word 2007 documents cannot be attached to your application. To avoid this problem, save your document as a Word 97-2003 .doc file prior to attaching it. See the FAQ for more information.
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