Remove a Hold

  1. Click the MySJSU Sign In link (in original window), and then enter your SJSU ID and password
    Note: These instructions opened in a new window. We suggest you click the MySJSU Sign In navigational link in your original window (at top of page) so you can still refer back to these instructions after you have logged in
  2. From the Main Menu, navigate to Campus Community > Service Indicators (Student) > Manage Service Indicators
    The Manage Service Indicator search page displays
  3. Enter the search criteria, such as:
    • SJSU ID
    • Last Name
    • First Name
    • National ID (SSN)
  4. Click Search
    The Manage Service Indicators page displays
  5. From the Service Indicator Code field, locate the Service Indicator that you want to remove
  6. Click the link of the indicator you want to remove
    The Edit Service Indicator page displays
  7. Click Release
  8. The system asks you to verify that you want to release this Service Indicator
  9. Click OK