Main Content

Whom Do I Contact About ...?


Academic Support

For questions about GE advising.

For additional academic support:


Accessibility Barriers

Questions about accessibility barriers, both physical and technology:


Application Status

Questions about applicant status.


Bursar's Office

Questions about fee payments and payment deadlines, 1098 T Form, Tower cards, Installment Payment Plan, Registration fees paid by third party sponsors, amounts owed, receipt for payment or refunds.


Discrimination & Harassment Complaints

Students with any complaints regarding unlawful discrimination should contact the Human Resources Office of Equal Opportunity.


Financial Aid
& Scholarship Questions


Graduate Students

Questions about applicant status or Graduate Admission.


Housing Questions


Login User ID
& Password Questions

Use your SJSUOne account to sign in to MySJSU.


Prospective Students

Questions about applying for Undergraduate or Second Bacc Admission.


Records & Registration

Questions about transcripts, grades missing or can't use add code.


Student Email

Questions on free student email accounts.


System Navigation Questions

Contact Information Support Services:


Undergraduate Students

Advising for general education, undeclared students, students requiring remediation, international students and those on probation or disqualified.